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JR Garage Door and Services delivered top notch customer service. Clayton was punctual and showed up and did exactly what he said he would do in a timely and efficient manner, which is fabulous since I live in the Winchester, VA area. His work was well above par and his prices fair. I would definitely use JR Garage Door and Services again. See more See less
Great customer service. Very responsive. Clayton fixed our issue and gave us tips on preventive maintenance. I absolutely recommend this company. See more See less
Great service. Fast scheduling, very communicative, very personable and professional, fast install, and everything looks and works great. It would be hard to be better than this. Props to Clayton! See more See less
I cannot say enough good things about this company. Samantha and Clayton both went above and beyond to get my garage door fixed. Great customer service, knowledgeable, and fair prices. Highly recommend! See more See less
Great service and equipment. See more See less
Layton was AMAZING!! He sold us a garage door that we absolutely love and installed it. When we had problems with the garage sensors, he came back and fixed the problem. Thanks Clayton for your honor and integrity. You are a rare find and we appreciate you! See more See less
Mr. Smith is professional, responsive, and very helpful with something I know nothing about (garage doors.) Also very reasonably priced compared to others. I would recommend him to any of my friends! See more See less
AWESOME!! Is all I can say Clayton is professional and his partner talk to my wife and answered all of her questions. He was clean and prompt, cool as hell. I recommend this company to everyone!! See more See less
Impeccable service. Clayton communicates promptly and consistently, he ensures the job is done with fidelity. Same day service, prompt and clean. Looking forward to continuing business and recommending you to friends and family. See more See less
Clayton with JR Garage doors is great! Recommend. See more See less
Clayton did a great job installing my new garage door and answered all of my follow up questions on operating the new system. He is very professional and takes pride in making sure the customer it happy with the result. He also services my investment properties whenever there is an issue with the garage door. I am glad I have him on my list of contractors. See more See less
Great company. We needed to replace 3 doors. Clayton was tremendous help in choosing the best door for us and then did excellent work installing them. Always showed up when they said they would. See more See less
Clayton and Samantha provided excellent customer service and were quick to respond when I called for a garage door repair. When Clayton showed up, he knew exactly how to fix the problem and it took him no time at all to fix the door. He made sure the garage door was safe and functioning properly before he left. I really liked him and his customer service. I would HIGHLY recommend Jr Garage Door and Services! See more See less
Responsive, Professional and Knowledgeable See more See less
These guys were great! Clayton came out right away, gave me a fair quote, and the work was done professionally. He even gave me tips on how to keep it from happening again! Highly recommend and would definitely use their services again! See more See less
Most definitely yes !!! They helped us when no one else could . Can’t thank them enough. Bless you JR garage door and services 😊 See more See less
Very quick and cost effective replacement of damaged door panels. A pleasure doing business with Clayton. See more See less
The owner JR came and did an excellent job in a timely manner the same day I called which I was grateful for. He came within an hour. I had 1 broken spring on our garage door opener but he replaced both at a decent cost and it was completed in about 20 mins. He was very professional, friendly and we will keep him in mind for future services! I highly recommend his services! Thank You! See more See less
I went to JR GD&S website to fill out the Free Estimate request and I received a call from Samantha in less than an hour. She asked me about the details and asked for me to send pictures of the door and the broken spring to ensure they couldget the part and also to give an accurate quote. She called back with the quote but suggested I replace both springs due to the possibility the other spring could break. It was also cost effective to buy 2 vs 1. Clayton arrived on time, asked me a few questions about spring lubrication timeframes, and he started accessing the situation. He gave me two options: replace both springs or he could install one, heavy-duty spring with a higher open/close cycle rating than the two together. It was the same price but I went with the higher rating. He was done in about 1.5 hrs. He also stated that it carried a better warranty in which I will reach out soon to get some documentation for the work. This duo was great with professionalism and time management. I highly recommend this company! Best Regards, Gerald Morris See more See less
Very professional and courteous, and they did an awesome job. I Would recommend them to anyone for service. See more See less
Prompt response to my call for garage door service/repair. Technician came out the same day and provided excellent and professional service from beginning to end. I am recommending J R Garage Door & Services for your garage door needs. See more See less
JR has done work for me twice on my garage door - he’s incredibly reasonably priced, responsive and fast. Couldn’t recommend him enough! See more See less
So I call this guy clayton at 7pm because I needed my garage door fixed.Clayton showed up at 8:30pm and gave me a quote on the spot. Who does that? Seriously that was awesome. I had been told by 2 other companies that I needed a new $3K door but Clay was able to do it in 15min for under 400 bucks. Plus he was the nicest guy ever. He even offered to show me how to fix it myself next time if I wanted but his work is 100 percent guaranteed. Door looks the way it did before I backed into.it...lol.. thank you clay. See more See less
JR Garage Door and Service was very responsive and had the best prices. Fixed my garage door within 24 hours of me contacting them. Very happy with their service. Much thanks! See more See less
I can't thank this garage company enough! I was told by another service that I needed a completely new garage door, which would’ve cost thousands. Thankfully, I called JR Garage Door and Services for a second opinion. He quickly diagnosed the issue—it turned out to be a much simpler (and way cheaper) fix. Honest, knowledgeable, and professional from start to finish. They saved me a ton of money and stress. Highly recommend! See more See less
excellence service happy with outcome very reliable and awesome pricing. Had 2 garage door redone See more See less
Found them on FB. Was a little leary as I found them on FB. But I'm glad I took the risk. They came THE NEXT DAY and replaced a old roll up door with a powered insulated door. He did the job perfect and was professional. I'm glad I took the risk. They are very good at garage doors. See more See less
Wonderful service . Nicest guys I’ve ever met. Quick and sufficient service with very affordable prices! Glad I didn’t go anywhere else . I HIGHLY RECOMMEND See more See less
This company is top notch. Very knowledgeable and willing share that knowledge. He not only explained what he was doing but also showed me. Gave me the basics on how to care for the working parts of my garage doors. Will definitely call again if I need to and his price are fair as well. See more See less
JR Garage Door and Service is spectacular. I called on Sunday at 1:00pm and my garage door was fixed by 3:50pm the same day. The gentlemen who came were polite and took care of everything so quickly. They even tightened the chain which I would not have known needed to be done. They cleaned everything up and left nothing behind. If you have any garage door needed please make sure to use this company. See more See less
This company is awesome. Came out and handled my issue in 5 minutes. Very knowledgeable. Will use again if I have any issues. See more See less
I texted about a problem on Saturday afternoon. Within a minute, I had a reply and request for pics and details. I had a phone call back in less than 15 minutes, and an appt for the next day. Timeslot was 12-1230. Arrived at exactly 12 - how often does that happen? Very professional, knew garage doors. Will definitely use again and recommend to others. See more See less
I would highly recommend this company. Clayton was great. He came to my house within an hour or so of me calling. He assessed the situation and had my garage doors working in no time. Professional, knowledgable service and reasonably priced. Never again will I contract with a big box store for this type of installation, much better to hire an expert. See more See less
Prompt and friendly service See more See less
I always have a great experience using JR Garage Door and Services. Clayton is quick to respond and quick to resolve problems. He’s professional and honest. I used him today and also in the past. You won’t be disappointed with his service. See more See less
Prompt response. Great customer service and support. See more See less
Very fast, reliable and reasonable pricing! I also must say I called him Sunday morning at 12AM when my springs on the door broke and yes my door was fixed same day within hours! See more See less
Excellent service! After my tenants severely damaged the garage door, this company stepped in and replaced it quickly and efficiently. Clayton and Samantha both went above and beyond, ensuring every detail was taken care of. They were professional, friendly, and made the whole process stress-free. The new door looks fantastic, and I couldn’t be happier with the outcome. Highly recommend them for any garage door needs! See more See less
Extremely professional, courteous and responsive. Just had a rolling garage door installed in our backyard and I would highly recommend their services. See more See less
My family and I can’t thank JR Garage Door enough for their invaluable, expert and most of all cordial service!!! We sought 3 estimates and no one came near their price and all were way further from their professionalism!! 6 out of 5 stars! See more See less
Great service. Got the door back up and running. See more See less
Very satisfied. Worked quickly and explained some stuff I didn't know about my garage door. Good price. Would recommend See more See less
JR Garage coordinated with me quickly to get Clayton out to fix my garage the same day I called. My torsion spring broke so the garage opener wasn't working. I was very grateful to get it fixed same day, and Clayton was professional and skilled! See more See less
JR Garage Doors are AMAZING! JR and Samantha were responsive, upfront and extremely accommodating especially in a tight situation and strict timeline. They drove over 3 hours to satisfy a very difficult customer and worked tirelessly throughout the cold hours into the night. Excellent customer service and communication phenomenal. Highly recommended! Will use again. See more See less
Great service and follow up. See more See less
Quick and reliable service. Excellent communication. I highly recommend! See more See less
excellent service on time and job well done See more See less
Great service, responded immediately to text, had our door instock and was able to install in 3 days! Arrived on time, door was installed in 1 hour and half, he gave me instruction on how to take care of the new door so it would last a long time. Very Happy, exception service! Thanks Clayton. See more See less
Absolutely thrilled with this service. Clayton didn’t let a flat tire stop him from delivering A+ service. From the installation of the garage door opener to the set up in my car, to the reconfiguration of my Garage door. I would recommend this company to anyone! See more See less
Excellent service. More than pleased with the results. Worked hard to get us the best prices and date of install. See more See less
This company is awesome. We constantly call this dependable company to come out to fix our garage door because our guys keep hitting it. Once the call is made, there at the office within the hour. They even have came around 3am to fix our garage door in the pouring rain. I would and have recommend this company to alot of people. :) See more See less
JR Garage Door and Services is the best! They offer a wide variety of services to match your needs and their prices are very competitive compared to the competition. Customer service was outstanding as they communicate with you every step of the way. Installation services were on time and the job was completed in a little over an hour. Very professional company and employees that I will recommend to anyone who needs garage related services. Thanks again See more See less
S/O to JR Garage Door and Services, LLC for exceptional service. Clayton arrived within 90 minutes of my emergency service call on Monday night to secure my garage. Fast forward, I have a new door installed in less than a week! I’m beyond impressed with the quality of service and professionalism from this dynamic duo (Clayton & Samantha). I highly recommend for your garage door services. ⭐️⭐️⭐️⭐️⭐️ See more See less
Awesome service! Responded quickly, extremely knowledgeable, and very professional. He is now my go-to guy for “any” future garage door issues that may arise. Great job! See more See less
Very good company to work with all the way around from the customer service to pricing, and the quality of their work. A great small business that will definitely get my support again. See more See less
Clayton and his wife are the best business duo! She is very responsive and helpful. He provide quality craftsmanship! This is our second time using them and we will continue to use them for future services and recommend them to all of our friends and family! See more See less
First, I would like to say how knowledgeable, professional and responsive JR Garage Door and Services is. Our door was fixed in a timely manner and no question was too small. Thanks again for great service. See more See less
Good pricing, he was very informative and repaired the door without issue See more See less
Clayton saw me stranded waiting on AAA and stopped to help me change my tire. I cannot review his garage door service, but I can say he is a true humanitarian stopping to help a stranger. Thank you!! See more See less
Fixed broken recoil springs on garage and fixed neighbors garage as well came by within 24 hours. See more See less
Best Estimates, Very pleasant to deal with. Made everything as easy as possible working with me every step of the way from every detail of the doors we wanted. So appreciated! I recommend 100% See more See less
Absolutely the best service anyone could ask for! Replaced two torsion springs on my 2 car garage door in no time at all. Was like watching a NASCAR pitcrew at work! Thanks a million Clayton! See more See less
The best in the business. Don’t hesitate to call JR for any and all garage needs. Great pricing and super fast. Responsive. Came to my house first thing in the morning the day after my springs snapped. Been using him for years and all my properties! See more See less
I have always had to open my garage door manually until today.. clayton came out and had everything installed within an hour. He showed me how to work everything and even took the time to tell me how to get the warrenty on my garage door opener(Chamberlain brand) Very friendly and very affordable. Would definitely recommend. See more See less
The service was over and beyond five stars. Best of all they’re affordable and time saving. See more See less
Over the years, Clayton has provided excellent service, whether it was replacing a garage door system or a broken spring. He is reliable, and he has even come out with short notice. I highly recommend JR Garage Door and Services. See more See less
10/10 great communication, knowledgeable, and great work! Will not disappoint See more See less
Easy to schedule and super quick servicing. We had one spring replaced plus full maintenance done and it was very reasonably priced. See more See less
We had a great experience with JR! Even though I’m in Baltimore, I recommend them all the time. They were faster and better priced than closer shops, and they were totally willing to do my job. See more See less
I highly recommend JR Garage Door and Services. We contacted them about our broken garage door and they called us within 5 minutes to schedule a time to come take a look. Clayton came by a few hours later and immediately found the problem. Less than 24 hours later, he installed a brand new motor and key pad for us. If you’re looking for a very professional, knowledgeable, prompt, and reliable company for your garage needs, give JR Garage Door and Services a call. See more See less
My garage door broken and car inside. I called several garage services in the area and JR garage came thru by servicing next day. Thank you JR for your courtesy and professionalism repair men. See more See less
Great customer service. Their rates are the best in the area. They responded to my emails promptly and accommodated my schedule as I had limited availability during the week. I had an old garage door replaced as well as an automatic door opener. I would highly recommend JR Garage Door and Services. See more See less
Alway on time with a great price. I had him come out for 2 separate jobs on my garage door. He did all the work quickly and efficiently. He also fixed some stuff a Lowes rep had installed improperly on the opener. JR is the best in the area . See more See less
Great service fast response! See more See less
Great company! They will go above and beyond to help you out. They have a number of different garages available and are extremely flexible. Mr Smith has over 20 years of experience installing garages and it really shows. He’s also a class act and a top notch professional. Definitely recommend this company for your garage door needs! See more See less
This small business team is amazing. Professional with a twist of family care. When you experience it, you'll understand. I will most assuredly be a repeat customer for anything garage related. We highly recommend. See more See less
JR was referred so I was skeptical. I called him and he responded as planned. He fixed my garage door and I’m a happy customer. I would recommend his services and best of all he didn’t over charge me for the job. He was professional and friendly. I would rate him at excellent 10 ⭐️! See more See less
Great service. Very professional. He came out the same day I called and fixed our garage. Affordable prices as well!!!! Definitely recommend. See more See less
Fast Knowledgeable and most important Friendly. I would recommend JR Garage anytime. Very Satisfied. See more See less
Clayton from JR Garage Door is fantastic. I’ve had him repair a door Nd couple years later replace it(30 years old) due to outstanding service and pricing. See more See less
I highly recommend JR Garage Door & Services. Clayton Smith assessed my garage door needs, provided multiple options for repair, and completed the work in a timely fashion. He is knowledgeable, professional, and customer service oriented. Many thanks for the excellent work! See more See less
In May 2022, we requested the installation of garage door openers for two garage doors at our home as well as service to the garage doors to make sure they were aligned and working well. Everything was completed in a professional manner for a reasonable price. They went above and beyond in educating us on the door openers operation and capabilities. My husband and I would highly recommend this company for all your garage door needs. See more See less
He really does an excellent job on garage doors. He is honest and gives honest prices to fit a person needs. He takes his time and makes sure the job is done right. I highly recommend JR garage Door and services to anyone who needs repairs done on their garage door. See more See less
You cannot go wrong with these guys! Fast reliable and most importantly honest!!! We called on a Saturday when our door broke. They came the next day. They communicated very step of the way and did great work. Kind and efficient 10/10 recommend. See more See less
Fantastic service, on time and got everything done in a timely manner. Will recommend and use for future services See more See less
Clayton did a fantastic job installing our garage doors and openers for a very fair price. Years later they are still running perfectly and look great. I strongly recommend JR Garage Door and Services! See more See less
I cannot rave enough about this business. They gave me the best estimate and the work is impeccable. They were extremely pleasant to deal with. I recommend them for all your garage door and garage service needs. See more See less
I have used JR Garage Door and Services twice for garage door spring replacements. Clayton is a true professional,. He is very polite and does great work at a great price. I texted him at 7:00 pm and he was at my house the next morning. I highly recommend their services. See more See less
Moved into a home that had the garage converted into an office and needed converted back. After waiting months to get someone out, JR was able to come out on a Sunday for the estimate and have the door installed by Wednesday. Very satisfied with the work and would highly recommend using them! See more See less
Since the pandemic, it’s been hard to find exceptional service, but I found it here. Not only were they honest about what I needed done for my garage, very communicative and responsive to all my questions but they were reasonably priced!! They showed up on time, got the job done, helped me to program the garage door opener on my phone and cleaned up. He even referred me to someone who could assist me with other services at my home. I recommend their services! Don’t call Premier, Access or whoever, call JR! See more See less
Great customer service. Came on a Sunday and good energy, very knowledgeable. He got the job DONE. He is professional and gives a fair price for his products. We will recommend him and use him again. See more See less
JR Garage Door and Services was super helpful! I called them in a bind, they were very responsive, and they were at my house ASAP! They provided me with a detailed quote and an easy payment method. I HIGHLY recommend their services! See more See less
Although there was a slight delay, they stayed in touch. When they arrived, they were about their business. They were very patient with the installation on my phone and setting up the app. They Info tested several times to ensure everything was synching. See more See less
Communication was great throughout. Install was done faster than I expected and the cost was definitely reasonable. Will only use them going forward. See more See less
Great customer service, prompt and professional along with great prices. See more See less
This company handled my repair request so fast. Everything was completed the same day and within 2 hours! Very professional…I recommend to all! Thank you. See more See less
This company is great! I emailed and he responded right away. After I sent pictures of the garage door he was able to tell me what’s wrong and provided a reasonable price right away. He was at my house the next morning and took no time replacing my garage spring and fixing the door mechanics. Thanks so much. Everything works perfect now. See more See less
This is my third time using JR Garage Door & Service and they never disappoint. Clayton is truly World Class! You will not go wrong if you call them. See more See less
Inquired about services Wednesday. Saturday I asked for a time my garage door opener could be installed and Sunday morning my garage door opener was installed. See more See less
JR Garage Door and Services did a great job. The gentleman was professional and very quick. He was by far a subject matter expert. I would recommend them to anyone. Also, they came out same day I called them and fixed our Automatic garage door right away which got us back operational quickly. See more See less
My door was inoperable and not closing. I called JR Garage Door and Services. Clayton provided an estimated time of arrival, showed up when he stated, accessed the issue and door was fixed. He also took time to address all of my questions as well as offer suggestions to keep door in good working condition. His timeliness and vast knowledge was greatly appreciated. I will be contacting JR Garage Door Services for all my garage service needs and highly recommend their services. See more See less
So thankful for him coming out right away. He was fast and honest! He’ll be the only person I use from now on! Thank you!!! See more See less
Clayton came on Christmas Eve on short notice to fix my garage door spring that had snapped days earlier. Very efficient and professional. Highly recommend and will use again! See more See less
Great job it works perfect and is quiet i no longer wake anyone when I leave early. Highly recommend. See more See less
Hello, Clayton Smith was a very professional businessman. I got his number from a friend of the family, I gave him a call he told me to send him pictures of the springs that I had and he will get to me as soon as he could, which was the next morning, very reasonable guy and his prices weren't bad at all...few hours later my door was fixed and operating as it was before the springs break..... Thank you Jay our garage door and services, Mr. Clayton I will be more than gladly to send you more referrals. See more See less
JR Garage Doors & Services was exemplary. With quick and efficient outreach, Samantha and Clayton were extremely helpful and informative while we were selecting the best garage door replacement for our needs and budget. They are extremely communicative and accessible. Our new garage was installed in a matter of hours. Will be using them for future repair needs and recommending them to others. Thank you JR!! See more See less
Call Clayton if you need garage door repairs. He is wonderful. The spring broke on one of the doors. I called him, explained what happened, and I sent him a video. He gave me a quote immediately and came on a Sunday to fix our garage door. He is so personable and offered tips on garage door maintenance to mitigate issues in the future. Excellent customer service. It's so easy to call a big repair company, but I'm so glad I found someone local, who values customer service like he does. We found out he's very handy too, and can repair a lot of things. We plan to be in touch with him for a few other projects around the house. I'll be calling him instead of Angi's list for sure. Thanks Clayton! See more See less
Overall my experience was outstanding! Identified and fixed the issue in less than 15 minutes. See more See less
Clayton Smith came out to our house in the wee hours of the morning on 2/14/20, our motor went out in the garage and we had no way of getting in the house. After making the call to JR Garage Doors & Service, Clayton was here in a matter of minutes!!!! He was able to get our garage door up and he replaced our old motor (Craftsmen) with a brand new Liftmaster, with new remotes and new key pads all within a matter of 45 minutes. The service was EXCELLENT!!! I highly recommend JR Garage Doors & Service!!! See more See less
Had garage door stop working. Did multiple estimates with many companies. Found JR Garage Door and Services and was right choice great customer service great prices and installation was excellent. Professional and knowledgable Would refer them to everyone. See more See less
Courteous and affordable. Highly recommend to everyone. See more See less
JR GARAGE DOOR AND SERVICES - What a great find! Mr. Clayton Smith is knowledgeable and caring…I called on Saturday, 7/9/22 at 6:44pm; I received a return call at 7:31pm on the same day! Mr. Clayton Smith asked a few questions and requested a picture - he was able to diagnose the situation immediately. I was very impressed. Mr. Clayton Smith came out on Monday, 7/11 at 5pm and was finished/job completed in less than 30 minutes; my garage door is working beautifully! That’s service! Thank you so very much for displaying the values mentioned on your website: honesty, integrity and dependability! I pray that God continues to bless you and your business!🙏🏽 See more See less
I called JR Garage and Door services and Clayton came out the same day. He not only fixed our garage door sensor but he taught me how to ensure that it's working properly. He also gave me valuable suggestions on upgrading my belt drive (which I will be having Clayton to install). I highly recommend this company and Clayton is the best! See more See less
We just bought our first home. Everything was breaking, including our garage door. I was recommended JR Garage; so glad I was given their information. 24 hours after contact I was booked. Super nice and genuine people, and such amazing customer service. Our garage door is working amazing and it's so quiet!!! Highly recommend See more See less
Amazing customer service! Easy to schedule and reasonable prices. Garage door was fixed very quickly. Highly recommend this small, local business! See more See less
Carlton and Samantha were very professional in their approach. Coordination for the estimate and scheduling of the work was a bit challenging due to my requirements. They were able to work with me to ensure that the process was as smooth as possible. The actual work was done in both a professional and timely manner. We now have a functioning garage door. See more See less
They were quick to schedule my garage door spring replacement and installation of an opener, and the two people who came were friendly, knowledgeable, and did good work. I'm happy with the results, and the price was reasonable. I first called them for a quote on a Friday; the job was finished the next Monday. See more See less
Showed up, got the job done just right. A very hard worker willing to do whatever it takes .. See more See less
I had a great experience with JR Garage Door and Services. I called Clayton to repair my garage door and he scheduled me for service the same day. From scheduling to repair, everything was seamless. Clayton arrived on time, (within a few hours), diagnosed the issue, and provided an upfront estimate. The repair was done efficiently, and he even checked other parts to ensure everything was in top shape. Fair pricing and top-notch service- I highly recommend them! See more See less
They went above and beyond for fit us in and the price and customer service is beyond top notice! Thank you for everything See more See less
I contacted JR Garage Door & Services when my garage door panel collapsed. They responded promptly and was at my house within an hour on a Sunday. Clayton assessed, repaired and completed the project with extreme professionalism and knowledge. I will definitely be utilizing this company for all of my garage door issues or needs. His service was so good, my neighbor hired him on the spot to repair his garage door as well! It’s so refreshing to experience a company with integrity, professionalism and reasonable pricing. —Joe Carter See more See less
My garage door spring broke, trapping my car in the garage. He came within the hour. He was fast, efficient, and friendly. Also, extremely cheaper than others I called. Highly recommend! See more See less
Thank you JR garage door and services you were a blessing to us 😊 Charlie and Eileen Andrews See more See less
Great job. Showed up at as scheduled, maintained clean work area and completed work on time. Garage doors look beautiful! Highly recommend. See more See less
Same day service, quick, efficient and very knowledgeable. Will definitely use again. See more See less
I called this morning because my door was not working properly!! Clayton responded quickly and now the door is adjusted and repaired. He installed this opener 3 years ago and just as he did then he did today. He provided outstanding customer service. I am a lifelong customer!! See more See less
Great job and completed on time. Highly recommended. See more See less
Clayton came out and identified my issue within minutes. Don't hesitate to give JR Garage Door & Services a call. I will definitely call them for any future service. See more See less
After calling a few places and receiving no callbacks to install a garage door opener, I decided to contact J&R via e-mail. Mr. Smith was extremely responsive (wrote back within an hour of my initial contact) and considerate of my time. Samantha was just as customer-oriented as Mr. Smith and I really appreciated her knowledge as to what kind of opener what be best for my home. They were very communicative also regarding the status of parts available and when they would be able to install the opener system -- we had a minor delay with getting parts and even though I was not in a rush to have the installation completed, Samantha did not want to keep me hanging on a string waiting to get the job done. I think the delay was 4(?) days, no biggie. Mr. Smith arrived and worked in a timely manner with no drama, explaining how the opener worked, safety precautions, etc. -- thank you. I would contact them again should I need their services in the future. See more See less
Fast, great install..very professional See more See less
They answered my call and were on the job promptly. Huge selection of doors ! See more See less
Service was excellent and efficient! Very professional and timely. See more See less
Call for a broken coil in the morning & it was fixed by noon! Exceptional service. This is the 2nd time I have used him & he did not disappoint! See more See less
My family and I can’t thank JR Garage Door enough for their invaluable, expert and most of all cordial service!!! We sought 3 estimates and no one came near their price and all were way further from their professionalism!! 6 out of 5 stars; highly recommend! See more See less
JR put a new direct drive opener in my garage. The installation was flawless. He cleaned up and was gone an 2 hours start to finish. Outstanding. See more See less
Just had a new garage door and garage door opener installed by JR Garage Door Services. Could not be happier with the results. Entire transaction was easy. Highly recommend !!!! See more See less
Clayton just completed installing a brand new garage door and opener called on Friday because door broke and couldn’t open. He came out measured Saturday. Showed up on time and completed the job perfectly was very professional explained everything from start to finish. Ensured I was comfortable with operating new remotes and key pads. Would definitely recommend. I plan on working with Clayton on another project soon See more See less
Fantastic pricing and service!!! See more See less
Very fast response. Expert knowledge. Great Pricing. Extremely friendly! Will do business with again in a heartbeat. See more See less
Wonderful experience. Called JR Garage Door and Svcs to have two new garage doors installed in my new house in Upper Marlboro, and Samantha was great in explaining all options and possible discounts. Once we settled on a plan, Clayton was able to squeeze in my installation and did it very well and explained all the functionality to me, even made some very good suggestions (e.g., not to use LED bulbs next to the motor/antenna since they interfere with transmission from the remotes). One thing I would recommend if you're having new garage doors installed is to have at least 1-2 cans of WD40 handy since the new equipment will need to be well lubricated. Would highly recommend Clayton's and Samantha's business! See more See less
Absolutely amazing experience all the way around ! Owners went WAY out of their way to accommodate my needs, as I live in another state! Communication was stellar, always keeping me up to date, and installation was perfect. If you have a need related to garage doors, service, etc, and you want a stellar experience from start to finish, I can attest that’s exactly what you’ll get with JR Garage Door & Services !! See more See less
Choosing Jr Garage Door and Service was a great decision. I was able to get an estimate the same day I called and decided to use their services the next day. They were able to get two garage doors removed and installed in one week. Another company told me it would take 6 weeks to get my panels. Make the smart choice and go with Jr. Thanks Clayton for the speedy and professional service. See more See less
JR Garage Doors are AMAZING! JR and Samantha were responsive, upfront and extremely accommodating especially in a tight situation and strict timeline. They drove over 3 hours to satisfy a very difficult customer and worked tirelessly throughout the cold hours into the night. Excellent customer service and communication phenomenal. Highly recommended! Will use again. See more See less
Great experience with JR Garage Door and Services! I backed into my garage door and thought it was beyond repair. I had another company come out to assess the damage and they told me it should be replaced and then tried to sell me on other things I "needed" leading me to believe this was going to cost me thousands of dollars. I'm so glad I happened upon JR services! They were very prompt in responding to my request for a quote. They could have easily upsold me on replacements or other things but instead were honest and said they could repair it for me. They even got out to my house over the weekend to do the repair. Customer service great, professional, and made the whole process quick, painless, and affordable. 100% recommend this local business and will use them in the future! See more See less
My experience with Clayton “Cliff” Smith of JR Garage Door & Services was Five Stars! No other way to describe it. My right-side garage door torsion spring had rusted and busted. I began searching online and I noticed how many friendly reviews were posted from genuine local customers living in my area. I noticed that a local exchange cell phone number was provided along with the two business numbers on the website. So I called it - and Cliff answered himself! As soon as I described my problem, he asked me to send him a phone pic of the door. 5 minutes later he had set up to be in my garage this afternoon and instantly quoted me the total price. The last place I had called was quoting me over $75 more, plus stated that the total price could be higher after completing the job. Their dispatcher was to call back - but never did. Mr. Smith showed up on time. In short, he had the entire job completed, adjusted, and all areas lubed - in a half hour or less. He also gave me pointers on maintenance and care before cleaning up to leave. Don’t waste your time hunting through Google for “the best” - that part has already been done for ya! Call Cliff @JR Door & Services Installations or Repairs! It is SO good to have confidence in hiring great workers again! See more See less
I recently had the pleasure of working with JR Garage and Services in La Plata, Maryland, and I can't rave about them enough! From the moment I reached out, their fast service truly stood out; they responded to my inquiry in less than 24 hours! I sent them a video of my garage door issue, and they quickly provided an estimate, showcasing their commitment to excellent customer care. Junior, the technician, was a breath of fresh air. He arrived right on time, exuding professionalism and knowledge about the work at hand. Not only did he complete the repair in just one hour, he also offered valuable suggestions for additional services that could enhance my garage door’s performance. It felt like I was being treated as part of the family, which is a rare find in service industries today. Communication was seamless throughout the process. Samantha from the office team followed up with a timely call, ensuring everything was on track and that I felt supported during my experience. Her attention to detail and dedication to customer satisfaction made all the difference. If you’re facing challenges with your garage door, I highly recommend JR Garage and Services. This team is not just about repairs; they genuinely care about their customers. Don’t hesitate to reach out to Junior and Samantha for any repair needs or if you're considering a new door. You’ll be in good hands! See more See less
Clayton gave really great customer service, on time, communicated from tech and back office to me, and performed both quality checks with me along with showing me all the areas where I should lubricate between maintenance checks. Very polite and professional from the initial call to JRs until the end of work/service. I will add them as a "go to" and recommend them in the future. See more See less
Update 11/2019: So as people (read me) are wont to do, I procrastinated on setting up my wifi enabled garage door opener with the app. When I went to do it though, I realized my wall button wasn't the right type. I sent them an email (3 months after install), and they apologized and gave me a replacement. Came through to install it, and even waited to make sure I was able to set it up. 6 star service! Had an awesome experience with them getting a replacement door. I needed reframing on a nonstandard opening, and removal of the door from the 50s and replacement with an automatic system, and they came through. There were some scheduling issues along the way but they were very communicative (and very understanding when i once forgot about an appt). I was even given a credit for the reschedules. Awesome customer service. They quoted me the best rates out of anyone by the way! And they cleaned my gross garage floor for me. I was 110% impressed with their service and highly recommend them. See more See less
The spring on our garage door broke on a Thursday night. I made an appointment with a company I found through a Google search and made an appointment for them to come early on Friday morning. Unfortunately, the company I made the appointment with, broke their promise to come out at 6am to fix our issue. And after a few calls to them to get an update on the arrival of a technician, two hours past our scheduled time, I cancelled the appointment with them. Luckily my wife found a post in our HA Group for JR Garage Door and Services. I sent a text to the number provided in our group and within 5 minutes of me sending a text I received a call back from Samantha. I booked the appointment and within no time they showed up at my house and fixed the broken spring to get the garage working. Through the whole process Samantha provided constant updates on arrival time and promptly responded to my texts when I had questions. I would highly recommend JR Garage Door and Services to anyone. See more See less
THANK YOU JR Garage Door and Services! With a snowstorm approaching and my garage door failing to close, I reached out to this company for assistance. They promptly provided a quote over the phone and were able to accommodate my urgent request in their schedule. Throughout the process, they were highly responsive, professional, and kept me informed with regular updates on the status of my appointment. When Clayton arrived, he quickly diagnosed the issue and resolved it efficiently. Thank you, JR Garage Door and Services, for your excellent service and for saving the day! See more See less
Great customer support and product selections! See more See less
My garage door has acted up since the first day I bought the house 2 yrs ago. J.R Garage Door Service came and fixed every issue I had with it and they also noticed other problems with it. They fixed EVERYTHING on it at a very reasonable price. I highly recommend using them for your garage door issues. Great company and very knowledgeable. See more See less
Recommended by Charles County Matters, I submitted a request for a quote to replace the springs and received a quick response from the owners. The husband-wife team was friendly and courteous, answered all my questions from service and future maintenance & repairs, offering suggestions which I greatly appreciated. I will definitely work with JR Garage Door and Services in the future. They understand & care about the customer. See more See less
Great service from JR Garage Door and Services. I would definitely use them again. My door would only open about 2 feet. They came out the same day and replaced the springs which they had in their truck so I wouldn’t have to wait for parts to be ordered. Great price and service from Clayton. See more See less
JR Garage Door and Services was great! Our garage door was broken and failed to open on one of the hottest days of the summer! We sent a text and Samantha immediately called us to determine the problem. We assessed that the spring on the door was broken and needed to be replaced. She let us know that Clayton was finishing up another job in the area and would stop by within 15 minutes. He arrived on time, was courteous and professional. When he left our door was whisper quiet, even better than before. I would rate them a top notch company and will recommend them to our friends and family. We are very happy and cool customers! See more See less
The absolute best...I mean it!! I posted a request for a recommendation for a Garage Door Repair Specialist. I can say that within the next 2 hours or less...MY GARAGE DOOR WAS REPAIRED!!...after being broken and dysfunctional for MONTHS!! I was in utter SHOCK! Not only that, but I wasn't BROKE after they left! What Samantha said over the phone was EXACTLY what was done! I would recommend them HANDS DOWN! THANK YOU SO MUCH!! See more See less
The technician did a very fast and professional repair of my garage doors. The repair took less than an hour. I will definitely use this company for future repairs. See more See less
I could not open my garage door, I called and he knew exactly what the problem was and provided same day service. My single door was having trouble and he fixed that one to for an overall price that was fair and much lower than a previous estimate. Showed up when he said he would and was courteous and fair! See more See less
This company provides great service! I reached out to them and he was at my residence within the hour. He has prompt and excellent service. I would use his services again and refer him to others. Thanks Clayton! See more See less
Easy use of website to get a quote and the communication was prompt. Was able to come out same day and fixed the issue within 30 minutes! Friendly and knowledgeable, taking the time to explain what was going on and tips on overall maintenance care. Pricing was very reasonable. Would recommend to all my neighbors! See more See less
Very professional knowledgeable and polite good prices as well See more See less
I cannot rave enough about this business. They gave me the best estimate and the work is impeccable. They were extremely pleasant to deal with. I recommend them for all your garage door and garage service needs. See more See less
I would definitely recommend Clayton! He responded on the same day (Tuesday), arranged for him to come on Friday to check out and was going to get a few other estimates, but he ended up having time today (Wednesday) and came by and immediately was able to fix my issue for a very reasonable price so it is now fixed! I’ll go with him again when it is time to replace the whole thing! Thumbs up See more See less
So I call this guy clayton at 7pm because I needed my garage door fixed.Clayton showed up at 8:30pm and gave me a quote on the spot. Who does that? Seriously that was awesome. I had been told by 2 other companies that I needed a new $3K door but Clay was able to do it in 15min for under 400 bucks. Plus he was the nicest guy ever. He even offered to show me how to fix it myself next time if I wanted but his work is 100 percent guaranteed. Door looks the way it did before I backed into.it...lol.. thank you clay. See more See less
They were so helpful. We had issues with our odd sized garage door and they were able to help us. The door we ordered (from the local hardware store) was broken, so it had to be returned. They even came back late that night to make sure we had it installed that same day. Wish we had called them sooner! See more See less
I recently had my garage door repaired, and I couldn't be happier with the service I received from JR Garage Door and Services. Clayton, the owner, arrived on time, was very polite, and maintained a professional demeanor throughout. He quickly diagnosed the problem and got the job done efficiently. I highly recommend this company for anyone needing garage door service and or Installation. See more See less
Called Clayton this morning to fix the broken spring on our garage door. He had our garage door back working by the this afternoon!! Clayton is great!! The spring broke on our door. I called him and sent him a video. He gave me a quote immediately and came the same day to fix our garage door. He offered garage door maintenance for the future. Excellent customer service!!! I'm so glad I found someone local and trustworthy!! Thank you sooo much Clayton for everything!!! I highly recommend Jr Garage Door and Services!! See more See less
When the better half accidentally backed into our garage door early this morning, we thought the whole thing was going to need replacing. Clayton and JR Garage Door and Services was recommended by our neighbor and he showed up less than an hour later. He expertly assessed the situation, said he would be able to repair the whole thing for a fraction of the cost of a new replacement. He was done less than an hour later and everything worked better than it did before the accident. We sincerely appreciate the expedited service and honest up front pricing!! Thanks!! See more See less
Excellent service! Very quick, prompt service and nice man! Clayton will be my service man! Call any time, he is at your service! See more See less
Very Professional, Informative, Punctual and Affordable. Door installation was smooth and did not take long at all. I would highly recommend this company for your garage door services. See more See less
Clay came to home at the time he said he would. He was very professional and helpful. And honest. My issue I had with my garage door malfunction was minor and he explained everything. I recommend clients to seek his service he’s knowledgeable and honest about his prices. See more See less
Very responsive...requested service to repair 2 garage doors and less than 24 hours later I'm all fixed up. Very satisfied and would recommend to anyone needing this service. See more See less
Great service! Fast turn time. Highly recommend!!!!! See more See less
I have used Clayton a couple of times on my garage repairs and he is responsive, honest and gets the job done quick and efficiently. I recommend ! See more See less
Quick, friendly service. Was able to repair both of our garage doors…replacing a box and chain, programming new remotes and providing maintenance. Would definitely recommend. See more See less
They did a very good job, and they were on time and reasonable! I would highly suggest this service See more See less
Clayton is the best - he is so knowledgeable about garage doors, very fairly priced, and just an all around good person. He fixed our old wonky garage doors when we first moved into our house and weren't quite ready to upgrade, then came back and installed brand new doors when we were finally ready. He even walked me through the process of deciding on which doors/openers to purchase over the phone - like, I called him from Home Depot in a panic and he very patiently helped me out - which was going above and beyond. Highly recommend. See more See less
Excellent product quick response and reasonably priced See more See less
Very prompt, knowledgeable and professional. This is my 2nd time using this business and they are superb. Special thanks to JR. They are very friendly too! See more See less
Great company, great service, very personable and care about customers, if you’re in need of a garage reach out to this company you won’t be disappointed See more See less
Excellent service! The team was very professional, and the work was completed in a timely manner. From start to finish, everything was handled efficiently and with great attention to detail. Highly recommend their services! See more See less
Clayton replaced my broken garage door springs and got my door back in service in less than 24 hours after calling him. His prices are very reasonable as well. Would highly recommend him for any future work, he takes great pride in the work he does! See more See less
Talk about exceptional top tier service. My garage door stopped working and I scrambled to located a company that could come quickly. JR came within an hour with his Superman Hero Cape and saved the day. He completed the task within minutes es and even gave recommendations for routine maintenance. I would highly recommend him for service. Very grateful! See more See less
JR Garage from the very first phone call was so professional and kind!!! The best customer service I’ve experienced in a long time. They were super understanding and did everything to ensure they could help me! I now have an operating garage door (thanks Clayton) with a brand new one on the way! Thank you JR Garage! Oh and Samantha is ah-mazing!!! See more See less
Highly recommended, professional, on time, and gets the job done! I was and continue to be pleased with their work and the timely matter in which they completed my job. Samantha was helpful, knowledgeable and professional. Will definitely use their services if ever needed in the future. Thank you JR Garage Doors and Service See more See less
Excellent garage door installation. Very professional and great service at a good price. F. J. Lorton, VA See more See less
Blake arrived on schedule and had the replacement parts. He was professional and courteous. The office is easy to work with and responsive. Overall happy with the results! See more See less
I was having issues closing my garage door. I contacted Clayton and he was there right away to help with me considering it left my house vulnerable. He was able to fix it in minutes. Thank you Clayton for taking the time to come and fix my garage quickly. See more See less
JR was very professional and quickly came out and helped with my garage door issue. Would recommend to anyone who is having problems with their garage! See more See less
JR Garage Door and Service was able to come out on a weekend to help fix our garage door. Answered all our questions and was very professional and knowledgeable. Great service! Thank you! See more See less
On the recommendation from neighbors in our community we called JR Garage Door and Services for an emergency repair in the evening. They responded promptly to schedule an appointment that same night and made the repairs for a very reasonable price. Very professional and quality work. I highly recommend JR Garage Door and Services. See more See less
AWESOME!! Is all I can say Clayton is professional and his partner talk to my wife and answered all of her questions. He was clean and prompt, cool as hell. I recommend this company to everyone!! See more See less
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We usually respond via text within a few minutes.
We usually respond via text within a few minutes.
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